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Return and Refund Policy

Terms and Conditions

Goods purchased can be returned within 6 months of the receipt of goods if goods fail to satisfy the agreed standards and requirements.

The goods must be free of defects and in good working order. This return will be at Schuitema Group (Pty) Ltd’s risk and expense. Schuitema Group (Pty) Ltd will repair or replace the failed, unsafe or defective goods or refund the consumer (whichever is preferred).

Goods purchased online can be returned within 7 days after the receipt of goods without any reason.

In this instance the consumer will be levied on the cost of returning the goods and a full refund of the goods will take place.

The refund will be made within 30 days of the date of order cancellation.

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