The Care & Growth Research Journal

This is a curated research journal.

Content explores intent, leadership maturity, human excellence, and organisational culture.

Benevolent Intent and the Pursuit of Excellence

Article by Mustafa Rizvi In a world increasingly obsessed with outcomes, metrics, visibility, and speed, the idea of excellence has...
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Care Without Accountability Is Not Care

Article by Mustafa Rizvi Care is one of the most admired words in leadership, parenting, education, and relationships. It signals...
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A Tribute to Pam Pretorius — 20 Years of Dedication and Human Excellence

Today we pause to honour a remarkable journey — 20 years of unwavering dedication, insight and transformative leadership by Pam...
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How Leaders Should Start the Year: From Resolution to Intention

Written By: Mustafa Rizvi A Care & Growth Perspective on Beginning Well Most leaders start the year with familiar questions:...
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Collaboration Over Competition in the Pop Industry of the 1980s

Written By: Pam Pretorius In January 1985, forty-five of the world’s most celebrated artists walked into a Los Angeles recording...
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Why Agile, Digital Entrants Outperform Legacy Organizations: The Hidden Cost of Controls

Written By: Tim Verouden In the past decade, nearly every established industry—banking, telecom, retail, insurance, and even healthcare—has come under...
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Values-Based Leadership: How Purpose Builds Engagement and Wellbeing

Written By: Mustafa Rizvi More and more people in today’s workplaces want something deeper than a salary. They want to...
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Leadership and the Art of Coaching

Thought leadership contribution from Dirk Holste Picture this: a packed stadium, an eager crowd, and two teams lined up on...
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Leadership During Uncertainty: How to Protect Wellbeing, Trust, and Psychological Safety

Uncertainty has become the backdrop of modern organisational life. Whether it’s economic pressure, global instability, technological disruption, or internal restructuring,...
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When Culture Slips: Lessons From Leadership Under Pressure

This year, I’ve found myself called back into several organisations where we had previously done strong transformation work. The feedback...
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Care: The First Condition of Legitimate Power

The Meaning of Care Care is the first condition for any relationship of power to be legitimate. It is the...
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The Care & Growth Model: Re-imagining Employee Wellbeing Through Leadership Intent

Every organisation wants its people to thrive. Yet many wellbeing efforts, no matter how sincere, seem to miss the mark....
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Financial Wellbeing in the Workplace: Why Leaders Should Care About Employee Stability

The ultimate goal of leadership is to cultivate people who are genuinely committed and are able to separate the value...
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Watching the Game | Etsko Schuitema

This idea of watching the game is a key feature of our care and growth leadership approach. It’s rooted in...
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AI and Change Management

This article argues that real transformation is not driven by tools like AI,but by human intent. True leadership cultivates a...
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A Trip to the Arctic Circle: Kiruna and Hjalmar Lindbohm

Etsko Schuitema discusses a trip to the mining town of Kiruna in Sweden This article celebrates Hjalmar Lindbohm’s leadership in...
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On Equality

This article reflects on true freedom as the noble act of giving honour, not claiming it. In embracing our smallness...
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The Seer Behind the Self

The article explores the nature of attention, revealing a deeper identity—the Seer—beyond the performing self. True freedom arises when we...
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Why Teamwork Fails — And How Leaders Can Turn the Tide

In almost every business I engage with, one sentiment echoes louder than the rest: “You just can’t find good staff.”...
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Radical Gratitude: The Gift That Ends All Complaints

Pause for a moment. Look around. Notice, perhaps, the light that pours through your window, the breath that moves effortlessly...
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Power, Trust, and the Measure of Leadership

In the quiet of our own hearts, each of us knows when we are led well. We know this not...
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Revealing Our New Identity: A Mark of Purpose, A Legacy of Giving

After more than three decades of guiding corporations and transforming cultures, we at Schuitema are proud to reveal our refreshed...
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Leading with Purpose: The Power of Intent, Care, and Growth

As we navigate the complexities of modern leadership, it becomes increasingly clear: great leadership is not defined by charisma, job...
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mental-models-for-mentally-challenging-times-schuitema-group

Mental Models for Mentally Challenging Times

Mental models are invaluable tools for navigating life’s challenges. They simplify complex ideas, clarify decision-making, and help us stay grounded...
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Leader Member Exchange - schuitema-group-articles

Leader-Member Exchange Theory & Care and Growth

The Interplay Between Leadership and Relationships We often overlook that the dynamic between a leader and an employee is fundamentally...
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self-discipline-is-long-term-success-schuitema-group-articles

Self-Discipline is Long Term Success

A goal or ambition is almost a given in today’s fast-paced world. We see it everywhere—people chasing their dreams and...
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Business Leadership - schuitema-group-articles

The True Meaning of Care in Business Leadership

The Two Pillars of Effective Business Leadership: Care and Growth Effective business leadership rests on two essential pillars: Care and...
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how to influence people - schuitema-group-articles

How to Influence People Using the SCARF Model

Understanding the dynamics that foster cooperation and mitigate conflict is paramount in leadership and interpersonal relationships. The SCARF Model, developed...
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Gratitude Journaling

It is true that in any situation a person can construct their intent either on what they can get or...
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growth and gratitude

The Growth Mindset, powered by GRATITUDE

At its core, the growth mindset isn’t just about learning or resilience. It is a deep understanding that what we...
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Accountable - schuitema-group-articles

How to Hold People Accountable

How to Hold People Accountable What establishes the conditions for willingness among employees is that they believe that management is...
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Insights for Care and Growth Thematic

The Care and Growth thematic offers a compelling fusion of leadership theory and practice. Furthermore, at its core, it emphasizes...
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Man feeling burnout

Burnout

Many working people today suffer burnout. Burnout is a debilitating condition that seems to rob one of one’s joy of...
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Empowerment - schuitema-group-articles

Perfect in Power

These thoughts had their origin at the 2023 Faith in Business Retreat in Cambridge. Geraldine Latty was leading worship, and...
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Writing Benevolent Intent

Personal Benevolent Intent

Over the last two decades we have asked many people who they thought of as a heroes in their lives....
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The Benevolent Intent of the Function

Etsko Schuitema explores the role of support functions in organisations. Have a look at our latest articles
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Stakeholder Handshake

Stakeholder Analysis

In considering the issue of stakeholder analysis, one needs to position what one intends to analyze in the context of...
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Growth

The Real Meaning of Care

The Care and Growth model is based on an understanding that the performance of people is deeply affected by whether...
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What makes Communication Successful

Assad and Etsko Schuitema discuss successful communication. Check out our videos! 
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Happy employees engaging to empower

Empower Your People; Empowerment & Accountability

The essence of empowerment is to cultivate the conditions where a person gives attention to and constructs their intent on...
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Happy leader encouraging good teamwork

Transforming Culture: Leadership Excellence

While it is true that the culture of an organization is the product of the intent of the individual, which...
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Personal Excellence & Intent

This article follows on the previous article where I made the point that the essence of transforming culture is to...
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Prof Bengt Saven on The Leaders Ladder

Bengt has developed a leadership development model based on integrating insights from the worlds of Lean and Agile with the...
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Team Excellence 

In an organisation with a robust and healthy culture, teams are characterized by collaborative behaviour. On the other hand, when...
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Transforming Culture (Part 2)

If you haven’t read the first part of Transforming Culture, please read it here. The culture of an organisation is...
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Interview with Soren Dahm

Soren used to work for the UN as a clinical psychologist. He has recently joined Schuitema Group. He gives very...
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Transforming Culture (Part 1)

Although transforming culture includes a whole range of considerations, it is important to bear in mind that the core of...
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Your Outer and Inner World

When we meditate in the mornings, we start with listening for sounds from far away. Being on the countryside in...
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The Three Assertions Regarding Control

In modern organizations control is very often seen to be a virtue and end in itself. This assumption is both...
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Trust in the Workplace

When running team-building workshops, we typically explore the issue both of gratitude and trust. We tell teams that their success...
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A Happy Childhood – Refocusing Your Attention

I was amazed when I participated in my first Personal Excellence program and understood the power I have over my...
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Silakan and Tolong

One of the many things I find beautiful with languages is nuance. While we often think a foreign language to...
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From “Give & Take” to “Give & Give”

I have often heard that in a good relationship of any kind, you have to both Give and Take. I...
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The Eternal Now: Establishing Mindfulness in the Present

I’m sure I am not the only one struggling with being in the present, with mindfulness, with here and now....
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A Balanced Approach to Empowerment in the Workplace

Empowerment in the workplace refers to granting employees the authority, resources, and autonomy to manage their tasks and make decisions....
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resolving-conflict-from-within-news-articles-blog-posts-schuitema-group

Resolving Conflict From within

What is the best way to approach conflict resolution? If you are stuck in a conflict situation, how can you...
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standard-for-accountability-in-an-agile-setup-schuitema-group-articles

STANDARD for Accountability in an Agile setup

Accountability is crucial for the Growth part of Care&Growth, and at least in the companies I usually work with, in...
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Coaching-schuitema-group-articles

Coaching is Not Always the Answer… But it Can Be!

If you haven’t read the previous article on coaching, have a read! So to recap, coaching is not always the...
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developmental process - coaching - schuitema-group-articles

Coaching is Not Always the Answer

Coaching is defined as a developmental process or approach, between coach and coachee, aimed at enabling and optimising the functioning...
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care-and-growth-in-public-sector-organizations-blog-articles-business-excellence-schuitema-group

Care and Growth in Public Sector Organisations

Service delivery is one of the challenges faced by public sector organizations (PSOs), and the main reason behind the lack...
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burnout-is-the-dis-ease-of-our-age-blog-articles-personal-excellence-schuitema-group

Burnout is the Dis-Ease of our Age

Apparently, burnout is the disease (dis ease) of our age, and it’s a verifiable affliction. I don’t know about you,...
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accountability-and-freedom-blog-articles-personal-excellence-schuitema-group

Accountability and Freedom

Today I spoke to a friend who works at a massage academy in the town where I live. He told...
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Fulfillment - schuitema-group-articles

Your Daily Dose of Fulfillment

Finding fulfillment in your career is easily the best thing you can do. It is not easy to start the...
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lost-time-is-never-found-again-blog-articles-personal-excellence-schuitema-group

“Lost Time is Never Found Again”

In an operational environment, everything is “go, go, go”. There is not a lot of time to sit around and...
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why-is-vulnerability-so-difficult

Why is Vulnerability so Difficult?

Vulnerability is the quality or state of being exposed to the possibility of being attacked or harmed, either physically or...
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Care - schuitema-group-articles

Why CARE is the Key to Unleash Human Potential

Who cares?  Why do we care? Sounds like the musings of a rebellious teenager with existential angst.  But if any...
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the-spirit-of-achieving-true-gratitude-schuitema-group-articles

Gratitude is the Root of Human Excellence

Research into the benefits of gratitude is piling up. Gratitude is known to enhance positive emotions, increase self-esteem and keep...
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strategies-to-fill-the-gap-blog-articles-business-excellence-schuitema-group

Strategies to Fill the Gap

The first five steps were discussed in the previous article. Next comes developing strategies to fill the gap. And since...
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what-does-corporate-citizenship-have-to-do-with-it-blog-articles-business-excellence-schuitema-group

What does Corporate Citizenship have to do with it?

Corporate citizenship is defined as a contract between business and society. Furthermore, this means aligning profitable companies with healthy communities....
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Leadership Survey - schuitema-group-articles

Is your Leadership Survey Doing the Trick?

A leadership survey is a set of questions to assess leaders in organisations. This means that employees and colleagues answer...
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leadership-and-the-4th-industrial-revolution-blog-articles-business-excellence-schuitema-group

Leadership and the 4th Industrial Revolution

Each industrial revolution was catalyzed by a significant world event, change or shift. One could argue that the advancement towards...
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Feedback - schuitema-group-articles

Why giving Feedback is Important as a Leader

Giving feedback as a leader can be reserved at the top of the list. This is because it strengthens the...
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secrets-of-the-subconscious-mind-schuitema-group-articles

Secrets of the Subconscious Mind

“Whatever we plant in our subconscious mind and nourish with repetition and emotion will one day become a reality.”—Earl Nightingale....
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collaboration-is-giving-the-right-attention-3-blog-articles-business-excellence-schuitema-group

Collaboration is Giving the Right Attention (3)

Collaboration is an art. In the third installment, we continue to discuss how to practice it. This can be through...
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practicing-the-art-of-how-to-collaborate-2-blog-articles-business-excellence-schuitema-group

Practicing the Art of How to Collaborate (2)

In the second installment of collaboration, we look at ways to collaborate. Each art form is different. And we must...
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choosing-your-narrative-schuitema-group-articles

Choosing your Narrative

Without lying, I could easily make my narrative that I am: an innocent angel a cruel person quite a genius...
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Leadership Model - schuitema-group-articles

Which Leadership Model is the Best?

If you ask google “what is the best leadership model?” you get a very disappointing answer. The answer google gives...
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change-management-during-covid-19-blog-articles-business-excellence-schuitema-group

Change Management during Covid-19

During times of such unprecedented change, what is the role of leaders in the business? Well, what is unprecedented change?...
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Power - schuitema-group-articles

Power Dynamics in Care & Growth Leadership

I had the good fortune and pleasure of being exposed to Etsko Schuitema, and the Care & Growth Model. This...
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Diversity - schuitema-group-articles

Leadership in the Age of Diversity and Inclusion

The MeToo movement, and BlackLivesMatter movement were catalyzed by a specific event. Then snowballed into a movement. What these are...
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why-is-intention-important-schuitema-group-articles

Why is Intention Important?

The intention for an act is often overlooked when the act is habitual. Something that is done often, is almost...
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earning-commitment-with-care-growth-blog-articles-business-excellence-schuitema-group

Earning Commitment with Care & Growth

I am often asked: What is it exactly that a Care & Growth intervention should deliver? At one level, the...
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Team Success - schuitema-group-articles

The Essentials of Team Success

Working in a team can be hard work; it can be filled with conflict, tedious discussions, frustrating deadlocks…and absolutely amazingly...
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Team - schuitema-group-articles

Team development through Transactional correctness

Many businesses today work in a team centric way. The team in the middle and the other roles being there...
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is-a-life-of-pleasure-good-for-us-schuitema-group

Is a Life of Pleasure Good for us?

Is a life of pleasure good for us? Is pleasure something that we should all pursue? There are some who...
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Groups-three-ways-people-succeed-as-a-group-blog-articles-business-excellence-schuitema-group

Three Ways People Succeed as a Group

“Peer groups succeed when the individuals collaborate and fail when they compete.” – Etsko Schuitema The three reasons groups succeed...
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Visual-Felt-Leadership-blog-articles-business-excellence-schuitema-group

Visual Felt Leadership

Management Visibility Programs My first experience of what we then called Management Visibility Programs was as a researcher at the...
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overcoming-difficulty-with- self awareness - schuitema-group-articles

Overcoming Difficulty with Self-Awareness

Self-awareness is having conscious knowledge of one’s own character and feelings. Having the skill of being self aware may increase...
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Personal Development - through-care-growth-schuitema-group-articles

Personal Development through Care & Growth

Personal development is a tricky thing when your days are filled with work, errands, kids, family and friends. When does...
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Prevent Burnout - schuitema-group-articles

How Intent can Prevent Burnout

Have you ever considered connecting your heart to your mind, as means to prevent burnout? Intent can be used to...
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leadership-during-turbulent-times-blog-articles-business-excellence-schuitema-group

Leadership during Turbulent times

The world as we know it has changed – probably unalterably. We shall not go back to doing what we...
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Gratitude

How Does Gratitude Help You Excel?

I am starting to understand what Gratitude means… I think. Gratitude is a choice we make; and this choice determines...
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Servant leaders - schuitema-group-articles

Servant Leaders – It’s Not the Words or Actions, It’s the Intent

“The intent to serve unconditionally does not require love, it produces it.” – Etsko Schuitema On paradoxes The above quote...
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Purpose - schuitema-group-articles

Contemplating Purpose for breakfast when things suck

“Those who have a ‘why’ to live, can bear with almost any ‘how’.” – Viktor Frankl (Austrian American Psychologist, author...
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Being a good leader - schuitema-group-articles

Why Being A Good Leader Requires Sincerity

It is common knowledge these days that leadership is one of the most critical elements in sustainable business success. This...
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Why-do-some-people-mature-better-than-others-schuitema-group-articles

Why Do Some People Mature Better than Others

Have you ever wondered why do some people mature better than others? Some people become really refined and impressive as...
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Servant Leadership -schuitema-group-articles

The Role of Servant Leadership in Business Success

Successful businesses are profitable, and a profit means that the enterprise has produced a surplus. But, what role does servant...
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Leading remotely - schuitema-group-articles

Leading Remotely: 8 Factors You Should Consider

Leading remotely has just, in the space of a few months, become the most applicable leadership discussions of our times....
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care and growth leadership model - schuitema-group-articles

The Origins of the Care and Growth Leadership Model

The Care and Growth leadership model is at the very forefront of the modern understanding of leadership. Anyone who is...
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do the right thing - schuitema-group-articles

Why You Can’t Do the Right Thing if You are not Wise

The best advice you can ever give someone who is struggling with a tricky situation is to just do the...
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Pursuit of happiness - schuitema-group-articles

The Pursuit of Happiness: What does Aristotle say?

The pursuit of happiness is an inalienable right in the American constitution. One thing I have learnt when working and...
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How-Intent-Affects-Leadership-blog-schuitema-group

How Intent Affects Leadership

If you enjoyed this podcast on the topic of how intent affects leadership; and you would like to learn more...
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Intuitive Leadership - schuitema-group-articles

Intuitive Leadership: Dealing with Uncertainty

Globalisation has radically changed and influenced all of our lives. It has positives, such as access to international markets, increased...
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How to find personal fulfilment - schuitema-group-articles

The Stoics on How to Find Personal Fulfilment

Unfortunately, many people have forgotten how to find personal fulfilment in their careers and lives. This is because we need...
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what-is-the-best-way-to-find-joy-in-your-work-schuitema-group-articles

What is the Best Way to Find Joy at Work?

What is the best way to find joy at work? We have asked tens of thousands of people over 30...
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telenor-and-the-enablement-of-convergence-case-studies-schuitema-group

Telenor and the Enablement of Convergence

I once did a fascinating piece of work for Telenor Pakistan, where it became apparent to me that this business...
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be Helpful - schuitema-group-articles

Stop Trying to Win and Start Trying to be Helpful

You know, there are really two ways of being in the world. There is the way of competition and then...
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Demographics in the New Age - schuitema-group-articles

Demographics of the New Age

I met my friend Graham Edwards for breakfast early in January and could not pass up the opportunity to tease...
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Why Nobility Lies in Struggle - schuitema-group-articles

Why Nobility Lies in Struggle

With current world events, it is becoming apparent that the world that we are in and the world that we...
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How Should We Pay Attention

In my youth I used to observe how bar fights often start. The beginning of bar fights would often include...
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profitability-through-efficiency-fair-price-case-studies-schuitema-group

Profitability through Efficiency Fair Price

Fair Price is a Furniture Retailer (cash and lay-bye) of locally manufactured and imported furniture and appliances, with stores in...
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Successful-Teams-Have-Respectful-Team-Members-schuitema-group-articles

Successful Teams Have Respectful Team Members

When people suspend their self-interest for the requirements of the team their demeanour is fundamentally cooperative. If cooperation between members...
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Dangers-of-Having-Competition-in-a-Team-schuitema-group-articles

The Dangers of Having Competition in a Team

Continuing from our focus on teams, we have a closer look at the dangers of having competition in a team....
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Gratitude and Petty Tyrants - schuitema-group-articles

Gratitude and Petty Tyrants

My previous post on the blog was solicited by a particularly depressing series of events at a client site where...
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The Key to a Healthy Economy - schuitema-group-articles

The Key to a Healthy Economy

The key fallacy of the predominant approach to people and a healthy economy is the idea that the individual is...
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how Intent Affects Education - schuitema-group-articles-TeamTrack

The Teacher’s Intent: Understanding how Intent Affects Education

The educational institution which evaluates its effectiveness by means of examination results alone has entirely misunderstood its purpose. Far better...
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We Need Accountability to Build our Nation

There are few things that depress me more than people who refuse to accept accountability. I find this so depressing...
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Rights - schuitema-group-articles

The Focus on Rights is a Worrying Indicator

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Good Governance - schuitema-group-articles

Importance of Intent in Good Governance

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Understanding Growth in a Work Environment

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Why Having A Purpose-Driven Business Isn’t Enough

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Value-Driven Behaviour - schuitema-group-articles

The Importance of Value-Driven Behaviour

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Competitive or cooperative- schuitema-group-articles

Are We Competitive or Co-operative?

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Licentiousness - control - schuitema-group-articles

Tolerating Licentiousness Results in Disabling People

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Self Help - schuitema-group-articles

The Thing That Self-Help Books Don’t Tell You

I am cautious when it comes to self-help advice. This is because when people ask me for self-help sort of...
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why do we work - employee commitment - part-schuitema-group-articles

Getting Employee Commitment

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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What is the Millennial Mindset?

If such a mindset was common amongst the younger working generation what exactly would be causing that mindset?
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When Leaders Fail to Lead – The Rise of Surrogate Management

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Cultivate Accountability - schuitema-group-articles

Cultivate Accountability in a Victim With These 4 Steps

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Leadership achieving people through results - schuitema-group-articles

Leadership: Achieving People Through Results

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Micro Managing - schuitema-group-articles

Micro-Managing: Is It Always Bad?

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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The Secret Behind Human Success - schuitema-group-articles

The Secret Behind Human Success

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Management - schuitema-group-articles

Do We Need To Reconsider How We Think About Management?

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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Leadership Process - schuitema-group-articles

The Leadership Process

If you ask an average manager in any organisation around the world what his/her job is, the answer you will...
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lets-be-honest-are-we-competitive-or-co-operative-schuitema-group-articles

Let’s Be Honest: Are we Competitive or Co-operative?

In the Broadest sense, there are two kinds of people, or perhaps better, two “ways of being”. Competitive or cooperative.
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what-self-help-books-do-not-tell-you-schuitema-group-articles

What Self-Help Books Do Not Tell You

I am cautious when it comes to self-help advice. This is because when people ask me for self-help sort of...
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the-care-and-growth-leadership-model-schuitema-group-Leadership-article

The Care and Growth Leadership Model

What we refer to as “modern” management was established in the early years of the 20th Century and has remained...
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labour - schuitema-group-articles

Have We Been Thinking about Labour All Wrong?

Very often, the relationship between employer and employees is viewed as a market exchange, or as a trade. We typically...
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how-we-use-attention-is-very-important-blog-articles-schuitema-group

How We Use Attention is Very Important

We have two broad ways of using our attention. The one is expressed in the statement, “He’s looking at me”...
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